Workforce Development Coach

January 5, 2023

Website United Neighborhood Centers of NEPA

Workforce Development Coach

United Neighborhood Centers of NEPA (UNC) is one of the largest, and longest operating, nonprofit organizations in the region. The agency’s purpose is to meet the needs of local low-income families, seniors, youth, and new immigrants, while also empowering them to attain self-sufficiency. UNC’s wide array of programs are continuously adjusted to fill the gaps that exist in local services.

The Workforce Development Coach is responsible for providing comprehensive, individualized coaching to those seeking high-quality employment opportunities. This includes coaching individuals towards successful achievement of personal, academic, and career goals. The Workforce Development Coach acknowledges the participant as an expert on their own life and guides the participant through enhancement of personal strengths. The Workforce Development Coach understands the brain science of poverty and how poverty affects decision-making and goal achievement. The Workforce Development Coach will advocate all UNC values including our commitment to diversity, equity and inclusion.

The Workforce Development Coach works a total of works 40 hours per week; two 12:00-8:00pm days and three 9:00-5:00pm days. They report to the Director of Community Education.



  • Minimum: Bachelor’s degree in social work, counseling, or related field.
  • Preferred: Bilingual; Master’s degree in social work, counseling, or related field.



Responsibilities include:

  • Provides individual coaching on personal, academic, and career opportunities, goals, and progress
  • Assist participants with manageable action steps for goal setting
  • Utilizes a strengths-based approach to explore participant Executive Skill strengths and struggles to implement strategies for greater goal achievement
  • Educate participants on knowledge, skills, training, and tools that can be used to progress towards goals
  • Collaborates with case managers, educational institution staff, and industry partners to address performance issues, barriers to success, and to celebrate achievements
  • Document participant progress on skills gained and goal progression
  • Maintain relationships with community partners and participate in community and agency events for ongoing recruitment efforts


Special Knowledge/Skills:

  • Strong communication (both verbally and in writing) and interpersonal skills
  • Strong organization and time management skills
  • Ability to be flexible and adapt to different situations in order to meet the needs of participants
  • Experience working with clients from diverse backgrounds
  • Computer literate with knowledge of MS Office and other common applications
  • Ability to work independently and as a team member

Join the ranks of a GREAT Non-Profit organization committed to helping those in the communities we serve.  UNC offers our regular full and part-time employees a great benefits package to include a superior healthcare plan, dental. Generous holidays schedule, plenty of sick, vacation and personal days off, and a 5% contribution to your retirement plan. Apply now!

UNC of NEPA is equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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