Community Program Advisor

May 11, 2023

United Neighborhood Center

Company Intro: United Neighborhood Centers of NEPA (UNC) is one of the largest, and longest operating, nonprofit organizations in the region. The agency’s purpose is to meet the needs of local low-income families, seniors, youth, and new immigrants, while also empowering them to attain self-sufficiency. UNC’s wide array of programs are continuously adjusted to fill the gaps that exist in local services.

UNC services include child care centers with transportation, pre-school programs, youth programs, older adult programs, community health education, free screenings, community services, community education (free adult literacy, English as a Second Language, and citizenship classes), community revitalization, and community development (affordable housing).

Our UNC Locations: Scranton, Tunkhannock, Jessup, Carbondale, West Pittston. This position is located in Scranton, PA with some travel to local colleges in the Scranton area and Luzerne county.

Hours: Full time position working 40 hours per week; one 12:00-8:00 pm day and four 9:00-5:00 pm days.

Position Summary:

Reporting to the Director of Community Education, the Community Program Advisor has a passion for helping people develop increased self-awareness through the exploration of feelings with a forward-oriented focus. The Advisor works with individuals to explore change in behavior that leads to greater goal achievement ultimately resulting in lifting individuals and their families out of poverty. The Advisor helps program participants use critical thinking, identify and overcome perceived obstacles to goal achievement through supporting a growth mindset, and enhance their motivation to improve and develop capabilities through the strengthening of executive functioning skills.

The Advisor listens to understand, asks powerful questions, challenges and supports participant beliefs, and establishes accountability towards goal progression. The Advisor will utilize the principle that all individuals can achieve success and recognizes the participant as the expert on their own life.

The Advisor focuses on the future and does not seek to offer therapeutic support through exploration of the past.


  • Become trained in the agency’s coaching-oriented approach and the brain science of poverty, including skills for Executive Function and Self-Regulation.
  • Empower and encourage individuals to create their own vision of success.
  • Establish and maintain positive, developmental rapport with program participants to provide individual coaching on personal, academic, and career achievement.
  • Assist participants create an action plan by setting goals and determining manageable steps toward achieving goals.
  • Utilizes a strengths-based approach to explore participant Executive Skill strengths and struggles to implement strategies for greater goal achievement.
  • Educate participants on knowledge, skills, training, and tools that can be used to progress towards goals.
  • Collaborate with case managers, educational institution staff, and industry partners to address performance issues, barriers to success, accountability, and to celebrate achievements.
  • Document participant progress on skills gained and goal progression.
  • Participate in co-coaching with team members for ongoing professional development and program improvement.
  • Maintain relationships with community partners and participate in community and agency events for ongoing recruitment efforts.

Special Knowledge/Skills:

  • Strong communication (both verbally and in writing) and interpersonal skills.
  • Exemplary organization and time management skills.
  • Ability to be flexible and adapt to different situations in order to meet the needs of participants.
  • Experience working with clients from diverse backgrounds.
  • Computer literate with knowledge of MS Office and other common applications.
  • Ability to work independently and as a team member.


  • High School diploma or equivalent is required.
  • Bachelor degree in social work, counseling, or related field is preferred.
  • Bi-lingual (English/Spanish) is preferred.


  • Vacation, Sick, and Personal Time Off
  • Holidays (10)
  • Health Insurance
  • Dental Benefits
  • Vision Benefits
  • 401(k) Salary Deferral
  • 401(k) 5% Company Contribution
  • Group Term Life Insurance
  • Free Child Care Services
  • Employee Assistance Program
  • LifeMart Employee Discounts
  • Public Service Loan Forgiveness (PSLF)

Join the ranks of a GREAT Non-Profit organization committed to helping those in the communities we serve.  UNC offers our regular full and part-time employees a great benefits package to include a superior healthcare plan, dental. Generous holidays schedule, plenty of sick, vacation and personal days off, and a 5% contribution to your retirement plan. Apply now!

UNC of NEPA is equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


#counselor #coach #lifecoach #community #nonprofit

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