Post Foster Care Support Program Case Manager

May 18, 2023

United Neighborhood Centers

Company Intro: United Neighborhood Centers of NEPA (UNC) is one of the largest, and longest operating, nonprofit organizations in the region. The agency’s purpose is to meet the needs of local low-income families, seniors, youth, and new immigrants, while also empowering them to attain self-sufficiency. UNC’s wide array of programs are continuously adjusted to fill the gaps that exist in local services.

UNC services include child care centers with transportation, pre-school programs, youth programs, older adult programs, community health education, free screenings, community services, community education (free adult literacy, English as a Second Language, and citizenship classes), community revitalization, and community development (affordable housing).

Our UNC Locations: Scranton, Tunkhannock, Jessup, Carbondale, West Pittston. This position is located in Scranton, PA.

Hours:  Full-time 40 hours per week Monday through Friday.

Position Summary:

Reporting to the Director of Community Services, the Post Foster Care Support Program Case Manager provides supportive services to homeless youth who have aged out of the foster care system, assists to find suitable housing, and provides life skills support to participants. A strong candidate must possess comfort with excel, data entry, customer service in the form of in person and electronic correspondence.


  • Assist in the intake process for transitioning youth based & coordinate referrals from Children & Youth Services.
  • Contract with program participants in setting goals that work toward self-sufficiency.
  • Provide client transportation as needed.
  • Assist with job coaching, budgeting, and education goals.
  • Assist clients with activities of daily living including cooking, cleaning, laundry and personal hygiene.
  • Provide follow-up services for program participants once they’ve graduated from the program.
  • Recruit and educate landlords about the Post Foster Care Program, and the benefits of participation.
  • Help participants to read and understand lease agreements.
  • Conduct intake processes, assessing the needs of individuals and families who walk in for our services.
  • Maintain accurate client files, financial documentation, and record keeping, including entering comprehensive client information into the ClientTrack database.
  • Link participants with various supports with the school districts or childcare options.
  • Conduct home and office visits with consumers.
  • Assist in reporting and documentation of program development and achievements to meet obligations of funders.
  • Coordinate efforts with other UNC programs, including referrals.
  • Attend SLCoC Youth & Education bi-monthly meetings.
  • Enter service and program information into ClientTrack client management system.
  • Any other duties deemed necessary by Community Services Director.


  • High school diploma or equivalent is required.
  • Bachelor’s Degree in Human Services, Business Administration or related field is preferred.
  • Proficiency in MS Office 365 is preferred.
  • Strong interpersonal skills, ability to work with diverse populations, and good communications skills are required.


  • Vacation, Sick, and Personal Time Off
  • Holidays
  • Health Insurance
  • Dental Benefits
  • Vision Benefits
  • 401(k) Salary Deferral
  • 401(k) 5% Company Contribution
  • Group Term Life Insurance
  • Free Child Care Services
  • Employee Assistance Program
  • LifeMart Employee Discounts
  • Public Service Loan Forgiveness (PSLF)

Join the ranks of a GREAT Non-Profit organization committed to helping those in the communities we serve.  UNC offers our regular full and part-time employees a great benefits package to include a superior healthcare plan, dental. Generous holidays schedule, plenty of sick, vacation and personal days off, and a 5% contribution to your retirement plan. Apply now!

UNC of NEPA is equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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