Resident Service Coordinator
United Neighborhood Centers NEPA
Company Intro: United Neighborhood Centers of NEPA (UNC) is one of the largest, and longest operating, nonprofit organizations in the region. The agency’s purpose is to meet the needs of local low-income families, seniors, youth, and new immigrants, while also empowering them to attain self-sufficiency. UNC’s wide array of programs is continuously adjusted to fill the gaps that exist in local services.
UNC services include childcare centers with transportation, pre-school programs, youth programs, older adult programs, community health education, free screenings, community services, community education (free adult literacy, English as a Second Language, and citizenship classes), community revitalization, and community development (affordable housing).
Our UNC Locations: Scranton, Tunkhannock, Jessup, Carbondale, West Pittston. This position will be primarily located in Wilkes-Barre City. Familiarity with Luzerne County is a requirement.
Hours: Full time Monday through Friday 9am to 5pm – flexibility in scheduling will be required based on resident availability for evening appointments as needed.
Reporting to the Assistant Director of Community Services, the Resident Service Coordinator facilitates bringing public housing resident leaders and residents together to identify needs and develop resources to realize a common vision of self-sufficiency and independence. Through the creation and strengthening of partnerships with community agencies and neighborhood groups, resources are enhanced and mutually beneficial strategies for solving problems are developed.
The ideal candidate is a motivated creative thinker who enjoys problem solving, interacting with the public, and finds reward in serving vulnerable populations. The Resident Service Coordinator navigates a fast-paced environment and diverse populations with ease by utilizing strong professionalism, inter-personal skills, de-escalation techniques, and excellent customer service.
Join the ranks of a GREAT Non-Profit organization committed to helping those in the communities we serve. UNC offers our regular full and part-time employees a great benefits package to include a superior healthcare plan, dental. Generous holidays schedule, plenty of sick, vacation and personal days off, and a 5% contribution to your retirement plan. Apply now!
UNC of NEPA is equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.