Position Summary:

The State Opiate Response (SOR) Case Manager provides supportive services to Lackawanna and Wayne County individuals who are diagnosed with an Opiate Use Disorder, to assist in finding suitable housing, and providing life skills support to participants.  A strong candidate must possess comfort with excel, data entry, customer service in the form of in person and electronic correspondence.

Responsibilities:

• Provide housing case management to a case load of participants
• Recruit and educate landlords about the State Opiate Response Program, and the benefits of participation.
• Have a thorough understanding of program regulations related to this position.
• Conduct intake processes, assessing the needs of individuals and families who walk in for our services.
• Create a monthly budget and a detailed action plan with all clients.
• Assist in finding safe and affordable housing in the community, based on the needs of the participant.
• Help participants to read and understand lease agreements.
• Maintain accurate client files, financial documentation, and record keeping, including entering comprehensive client information into the ClientTrack database.
• Connect participants with employment services and/or workforce development programs.
• Assist consumers with connecting to medical/mental health supports.
• Link participants with various supports with the school districts or childcare options.
• Conduct home and office visits with consumers.
• Provide program reports.
• Coordinate efforts with other UNC programs, including referrals.
• Enter service and program information into ClientTrack client management system.
• Any other duties deemed necessary by Community Services Director.

Special Knowledge/Skills:

• Strong communication skills (both verbally and in writing), public relations and interpersonal skills.
• Exemplary organization and time management skills.
• Ability to be flexible and adapt to different situations in order to meet the needs of the families.
• Experience working with individuals from diverse backgrounds.
• Computer literate with knowledge of MS Office and other common applications.
• Ability to work independently and as a team member.

Education/Experience/Licensure

• High School diploma or equivalent is required.
• Bachelor degree in social work, counseling, or related field is preferred.
• Strong interpersonal skills, ability to work with diverse populations and good communication skills are requires.
• Proficiency in MS Office 365 is preferred.

Benefits:

Vacation, Sick, and Personal Time Off
Holidays (11)
Health Insurance
Dental Benefits
Vision Benefits
401(k) Salary Deferral
401(k) 5% Company Contribution
Group Term Life Insurance
Free Child Care Services
Employee Assistance Program
LifeMart Employee Discounts
Public Service Loan Forgiveness (PSLF)

UNC of NEPA is equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.